Privacy Policy

Introduction & General Terms

This is the privacy policy for and all of its associated sites and aliases (the “Site”).

My Online Golf Club recognises the importance of privacy. This Privacy Policy describes how My Online Golf Club Ltd. ("we", "us" or "our") collects, stores, uses and discloses your personal information in connection with the performance of the services that are made available to you through the Site.

By agreeing to the terms of the Privacy Policy during the process for registering a My Online Golf Club account or by using the Site, you expressly consent to the collection, storage, use and disclosure of your personal information by My Online Golf Club Ltd. as described in this Privacy Policy.

This Privacy Policy is valid from 19 January 2008 and is effective from this date.

If you have any questions or concerns about any aspect of this Privacy Policy or any of the information we have collected about you, please contact us at

Collecting and Storing Information

Log Information & Anonymous Browsing

We offer various services that do not require you to register an account or to disclose any personal information and you are free to browse these sections of the Site anonymously. However, any information you submit whilst using the site (for example, while performing a Club Directory Search) may be stored for analysis, for reporting or to increase the Site’s performance. We also gather statistics on traffic (both to and from the Site), page views, IP addresses, browser information and other standard web log information.

Information Provided by You

When you register for an account or while using some of the services available on the Site you may be asked to provide personal information, such as your name, email address and an account password. For certain services you may be asked for your postal address and or a telephone number. Should you wish to use a service which requires you to pay a fee, your credit/debit card details are also requested, however these are only stored for as long as is necessary to process your payment. HSBC processes our card payments. For details of how HSBC will collect and store your information please refer to their Privacy Policy, available here. By entering personal information into the Site and submitting it to us, you expressly consent to us transferring that information to, and storing it on, our servers.

You have the option of declining to provide any personal information to any of our services, in which case we may not be able to provide you with access to those services.


When you visit the Site we store one or more cookies on your computer which are used to uniquely identify your browser. Cookies are used to improve the user experience when using the services available on the Site. While most browsers are configured by default to allow cookies to be stored, it is possible to set the browser to refuse cookies. It is also possible to delete or clean any cookies stored on your computers. Should you disable cookies some services may not function correctly.

We may present hyperlinks within the Site in a format that enables us to track whether these links have been followed. This information is used to improve the quality of our services and for compiling statistical reports on behalf of third party advertisers.

Where Your Information is Stored & Processed

Our servers are located in the United Kingdom, however some processing of your information may occur on servers located elsewhere. In these circumstances your information will still be protected as per this Privacy Policy.

How Information is Used

Our Use

We use the information collected to allow us to operate the Site and the offered services as effectively as possible. Some information is used for statistical analysis so we can tailor the Site to better meet the demands of its users

Some information, such as your username, handicap, hometown and other player statistics are freely available to other registered users of the Site.

Sharing Your Information

We will only share information you provide to us with parties outside of My Online Golf Club in the following circumstances:

1 - Where we have your consent which has been provided via an opt-in agreement.
2 – Where we need to provide your information to trusted third parties for the purposes of performing specific operations pertaining to the running of your account (for example, when making card payments your card and address details are sent to our card processor and when sending text messages your mobile telephone number is sent to the SMS gateway).
3 – Where we are required to by law in response to an enforceable request for information relating to a criminal investigation, alleged illegal activity or any other activity which may expose My Online Golf Club or any other user of the Site to legal liability.

Should we merge with or be acquired by another business entity the resultant entity will adhere to the conditions of this Privacy Policy with regards to your personal information. Should the resultant entity not wish to adhere the conditions of this Privacy Policy you will receive notice and be given the opportunity to remove any personal information stored at the time.


My Online Golf Club is partly funded through advertising. In order for our advertisers to track the referrer of a visitor to their site certain information (for example, your IP address, which page the advert was on, etc) is passed to the advertiser when you click on an advertisement. No personal information provided by you is ever transmitted. This is a standard web based advertising industry practice. The advertisers may store this information to identify repeat visitors and reduce fraud/bogus referrals.

Information Security

We implement appropriate security measures to protect your information from unauthorised access, alteration and disclosure. These security measures are reviewed frequently to ensure they meet the latest standards and applicable laws. Our servers are located behind secure firewalls and whenever more sensitive information is stored, high level encryption is implemented for additional protection. These security measures also incorporate restrictions of physical access to our servers.

Access to the information collected is restricted to employees of My Online Golf Club, contractors and other agents, who need access to this information to develop, improve or otherwise operate services provided through the Site. These individuals are bound by confidentiality and non-disclosure agreements and are subject to disciplinary procedures and/or criminal prosecution should they fail to meet the obligations of the agreement.

While we will take every reasonable effort to keep your information protected, you should be aware that no security system is totally impenetrable. Should any of your personal information need to remain absolutely confidential you are advised not to disclose it on our Site.

Retention of Data

Some information collected, such as messages to other users and round information, appears on the site until you decide to remove it. Once removed the information is no longer accessible to yourself or other users of the Site, however it may still be retained in our databases. Any retained information is still subject to this Privacy Policy. Retained information marked as removed will be permanently deleted during regular purging operations.

Any information which is updatable is generally overwritten with the new information as soon as it is submitted to the Site, however in certain circumstances we may be legally obliged to retain a history of this information. Any information of this nature is only kept the minimum time stipulated by law.

Accessing and changing your personal information


Third Party Sites

This Privacy Policy only applies to the web sites and services that are owned and operated by My Online Golf Club Ltd. We do not exercise control, nor accept responsibility for the content of, or privacy policy for and sites linked to from within our Site.

Changes to the Privacy Policy

Any future changes to the Privacy Policy will be posted here.